Refund policy

• NO RETURNS / REFUNDS ON SPECIAL ORDERS
  
• NO RETURNS / REFUNDS ON DAMAGED PRODUCTS, INCLUDES SCRATCHES OR MISSING PARTS, TAMPERED & DAMAGED PACKAGING
  
• NO REFUNDS UNLESS REQUIRED BY LAW -
  
• ONLY STORE CREDIT OR REPLACEMENTS GIVEN*
  *REPLACEMENTS OR ANY CREDIT CLAIMS NEED TO BE ACCOMPANIED BY A RECEIPT.
  
• IF NO RECEIPT / PROOF OF PURCHASE IS PROVIDED NO REPLACEMENT OR RETURN WILL BE GRANTED
  
• ANY CREDITS – 25% SURCHARGE FOR STOCK ITEMS FOR RESTOCK FEES.
• RETURNS / CREDITS WILL NOT BE ACCEPTED IF:
  
• DOOR IS NOT SEALED ON ALL 6 SIDES IMMEDIATELY BEFORE HANGING (BEHIND HINGES & LOCK INCL.)
  
• DOOR HASN’T BEEN STORED CORRECTLY
  
• NOT REPORTED WITHIN 7 DAYS